Spider Tool Holster
CUSTOMER SUPPORT CONTACT
Send all support inquiries to our customer support email:
toolholster@spiderholster.com
SHIPPING POLICY
We do our best to ship all orders within 72 hours from the time they are placed.
Your satisfaction is fully guaranteed. We will provide a refund within 14 days after you receive your Spider™ product. Shipping charges are non-refundable.
INTERNATIONAL CUSTOMER SHIPMENTS
The customer is responsible for any duties and fees associated with receiving an order.
RETURN POLICY
Send returns (full postage paid) to:
Spider Holster
1939 East Shore Drive
Suite 4
Lansing, NY, 14882
USA
Your return package must include a copy of your order receipt.
Contact us before sending in any order for return. If you do not have an order receipt, please let our support staff know and they can assist you.
LIMITED 1 YEAR PRODUCT WARRANTY
Spider Gear LLC., ("Spider Gear") warrants these products against defects in material or workmanship for a period of (1) year from the original purchase of the product. Pursuant to this Limited Warranty, Spider Gear will, at its option:
• (i) repair the product using new or refurbished parts or,
• (ii) replace the product with a new or refurbished product.
For the purposes of this Limited Warranty, "refurbished" means a product or part that has been returned to its original specifications. The warranty provided is for repair or replacement of the Spider Gear product only.
Any parts or products replaced under this Limited Warranty will become the property of Spider Gear.
This limited warranty does not cover:
• Damage caused by improper care, mishandling, misuse, alteration, or accidental damage.
• Cosmetic damage that does not affect the function of the product is not included in this warranty.
The use of any non-genuine parts or accessories will void this warranty. Any parts or products replaced under this Limited Warranty will become the property of Spider Gear LLC.
• Spider Gear is not liable for damage to cameras, equipment, clothing or anything in your surrounding environment as a result of using them. Spider Gear is also not liable for bodily injury to yourself or others as a result of using our products.
Limitations on damages:
Spider Gear LLC. shall not be liable for any direct, indirect, incidental, special, or consequential damages for breach of any express or implied warranty or contract or tort claim on this product.
QUESTIONS?
Please email our customer support at:
TOOLHOLSTER@SPIDERHOLSTER.COM