Return Policy

Spider Tool Holster

CUSTOMER SUPPORT CONTACT

Send all support inquiries to our customer support email:
toolholster@spiderholster.com

SHIPPING POLICY

We do our best to ship all orders within 72 hours from the time they are placed.


Your satisfaction is fully guaranteed. We will provide a refund within 14 days after you receive your Spider product. Shipping charges are non-refundable.

INTERNATIONAL CUSTOMER SHIPPING

The customer is responsible for any duties and fees associated with the shipping and receiving of their order.

RETURN POLICY

Send returns (full postage paid) to:

Spider Holster
1939 East Shore Drive
Suite 4
Lansing, NY 14882
USA

 

Your return packagemust include a copy of your order receipt.

Contact us before sending inany order for return. If you do not have an order receipt, please letour support staff know and they can assist you.


For international orders, customs fees (if applicable) are paid by the recipient.

 

Limited 1 Year Product Warranty

Spider Gear LLC., ("Spider Gear")warrants these products against defects in material or workmanship for aperiod of (1) year from the original purchase of the product. Pursuantto this Limited Warranty, Spider Gear will, at its option:

(i) repair the product using new or refurbished parts or,

(ii) replace the product with a new or refurbished product.


Forthe purposes of this Limited Warranty, "refurbished" means a product orpart that has been returned to its original specifications. Thewarranty provided is for repair or replacement of the Spider Gearproduct only.


Any parts or products replaced under this Limited Warranty will become the property of Spider Gear.


This limited warranty does not cover:
Damage caused by improper care, mishandling, misuse, alteration, or accidental damage.


Cosmetic damage that does not affect the function of the product is not included in this warranty.

Theuse of any non-genuine parts or accessories will void this warranty.Any parts or products replaced under this Limited Warranty will becomethe property of Spider Gear LLC.


Spider Gear is not liable for damage to cameras, equipment, clothing oranything in your surrounding environment as a result of using them.Spider Gear is also not liable for bodily injury to yourself or othersas a result of using our products.


Limitations on damages:

SpiderGear LLC. shall not be liable for any direct, indirect, incidental,special, or consequential damages for breach of any express or impliedwarranty or contract or tort claim on this product.